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Privacy Policy

Effective date: 15th June 2026

This Privacy Policy applies to the StyroCycle website (styrocycle.com.au) and explains how we collect, use, and protect your personal information.

Who we are

StyroCycle is a brand managed by Expanded Polystyrene Australia Inc. (EPSA), ARBN 139 179 310, ABN 20 139 179 310, an industry association with its registered office in Hobart, Tasmania. We are committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What information we collect

We may collect:

  • Information you provide directly: such as your name, email address, phone number, business name, address, and any other details you give us when you submit an enquiry via the contact form.
  • Information collected automatically: such as your IP address, browser type, device type, pages visited, referring URLs, and time spent on the site.
  • Information from cookies and tracking technologies: including those used by Google and Meta (see below).

How we use your information

We use your information to:

  • Respond to enquiries and deliver our services
  • Operate, maintain, and improve our website
  • Send service-related communications
  • Deliver, measure, and improve our advertising
  • Comply with our legal obligations

Cookies and tracking technologies

We use cookies and similar technologies to operate the site, understand how visitors interact with it, and deliver relevant advertising. You can control cookies through your browser settings, though disabling them may affect how the site functions.

Google Analytics and Google Ads

We use Google Analytics and Google Ads to improve our website experience and deliver relevant advertising. By using this site, you acknowledge our use of these tools for performance and advertising purposes. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout and manage Google’s ad personalisation settings at adssettings.google.com. 

Meta (Facebook and Instagram)

We use the Meta Pixel and related Meta advertising tools to measure the effectiveness of our advertising on Facebook and Instagram, and to show advertising to people who may be interested in our services. Meta may collect information about your visit to our site and combine it with information from your Meta account. You can manage your Meta ad preferences at facebook.com/adpreferences and in your Instagram account settings. 

Sharing your information

We do not sell your personal information. We may share information with:

  • Service providers who help us operate our website, advertising, and business (including Google, Meta, hosting providers, email platforms, and analytics providers)
  • Professional advisers such as our accountants and legal advisers
  • Government agencies or law enforcement where required or authorised by law

Some of these providers may store or process your information outside Australia, including in the United States. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the APPs.

Data security

We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, or disclosure. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.

Your rights

Under the Australian Privacy Principles you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of information that is inaccurate or out of date
  • Make a complaint about how we have handled your information

To exercise these rights, contact us using the details below. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Children

Our website is not directed at children under 16, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on this page, with the effective date updated at the top.

Contact us

Expanded Polystyrene Australia Inc. (EPSA)

ARBN 139 179 310 | ABN 20 139 179 310

Registered office: Hobart TAS 7000

Email: admin@epsa.org.au

Website: epsa.org.au